FAQs Archives - OneRoyal Academy

Smart Contract Wallet Guidance

Smart Contract Wallets Understanding Smart Contracts and Wallet Compatibility What is a smart contract wallet? A smart contract wallet is a type of crypto wallet built using a programmed contract on the blockchain. These wallets offer advanced functions but may not be compatible with all payment providers. How do I know if my wallet address is a smart contract? You can use blockchain explorers (like Etherscan) to check. Enter your wallet address and look for a label such as “Contract”. If it’s labelled as a “Contract”, it is not a standard wallet. Why might my smart contract wallet deposit be rejected? While OneRoyal accepts deposits from smart contract wallets, some third-party crypto payment providers do not support such transactions. As a result, deposits made via smart contract wallets may be delayed, rejected, or not properly credited. For this reason, we recommend using a standard wallet address to ensure smooth and timely processing. What should I do if I’ve sent funds using a smart contract wallet? Contact our support team immediately. You will be asked to provide a standard (non-smart contract) wallet address to which we can refund your funds. Please note that refunds may take up to 5 business days. What wallet types are accepted? We recommend using: Metamask (non-contract address) Trust Wallet Binance Chain Wallet Any wallet that uses a regular public address and not a contract-based one How can I move my funds from a smart contract wallet to a regular one? To ensure compatibility, you can transfer your funds from the smart contract wallet to a standard wallet one that is not contract-based and is fully controlled by you. Simply send the funds to a regular wallet address (such as a non-contract address in MetaMask, Trust Wallet, or Binance Chain Wallet) before initiating a deposit to OneRoyal. Steps for Successful Deposits Before Depositing: Check your wallet address on a blockchain explorer (e.g., Etherscan.io). Confirm it is not labelled as a “Contract.” If it is, set up or use a compatible wallet. How to Deposit Successfully: Use a regular wallet address. Double-check that the network selected (e.g., ERC20, BEP20) matches the network displayed on your deposit instructions. Avoid sending from exchanges or smart contract addresses. If Your Deposit Was Sent Using a Smart Contract: Contact support immediately. Provide your transaction ID (TXID) and a refund wallet address. Wait for refund processing (up to 5 business days). If you need any further assistance, please contact Customer Support at support@oneroyal.com or via Live

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MetaTrader 4 (MT4) 简介

MetaTrader 4（MT4）是全球最受欢迎的交易平台，因其可靠性和先进功能而受到数百万交易者的信赖。以下是 MT4 成为首选的原因： ✅ 用户友好的界面 - 即使是初学者也能轻松浏览，可自定义图表和布局。✅ 功能强大的工具 - 可使用 30 多个内置指标、专家顾问（EA）和自动交易策略。✅ 快速执行 - 超低延迟和一键式订单执行，实现无缝交易。✅ 多设备访问 - 随时随地通过桌面、网络或移动设备（iOS/Android）进行交易。✅ 安全稳定--久经考验的平台具有强大的安全性和不间断的性能。使用 OneRoyal，您可以获得 MT4 完全集成、有竞争力的点差和专门的支持，以最大限度地提高您的交易体验。🔗 立即下载MT4并开始交易。

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MetaTrader 5 (MT5) 简介

MetaTrader 5（MT5）是 MT4 的优秀继承者，为高级交易者提供更强大的功能，让您的交易更上一层楼。以下是 MT5 脱颖而出的原因：更多市场 - 在单一平台上交易外汇、股票、商品、指数甚至加密货币。✅ 高级技术分析--访问 21 个时间框架、80 多个指标和内置经济日历。✅ 执行速度更快 - 改进订单处理，降低延迟，实现精确交易。✅ 算法交易 - 使用 MQL5 开发和部署智能交易系统 (EA)，实现自动策略。✅ 市场深度 (DOM) - 深入了解实时流动性和价格走势。使用 OneRoyal 的 MT5 平台，您可以在所有设备上获得超窄点差、深度流动性和无缝交易。开始 MT5 交易

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动态杠杆如何发挥作用？

Leverage Information OneRoyal uses dynamic leverage for various financial instruments (FX majors, FX minors, metals, indices, oil) to maximise your trading potential. FX Majors: 1:1,000 FX Minors: 1:500 Metals: 1:500 Indices: 1:200 Oil: 1:100 Dynamic Leverage Dynamic leverage model allows for the leverage to adapt based on your trading positions. Dynamic leverage is applied on a per instrument basis, where the leverage will automatically decrease as your trading volume increases. This allows traders to maximise their trading potential while ensuring responsible risk management strategies remain in place. For example, if you trade 5 lots on EURUSD and 5 lots on GBPUSD, then the leverage for both positions will remain at 1:1000. If however, you trade 10 lots on EURUSD, then the first 5 lots will be calculated with a leverage of 1:1000 while the remaining 5 lots will be calculated with a leverage of 1:500. Forex Margin Requirements Lots Margin Requirement Maximum Leverage 0 – 5 0.1% 1:1,000 5 – 50 0.2% 1:500 50 – 100 0.5% 1:200 100 – 200 1% 1:100 200-300 2% 1:50 300 – 500 5% 1:20 500 – 1,000 10% 1:10 Example 1 Example 2 Example 3 Client Account Leverage – 1:1000 Consider a USD account with 3 lots on USDJPY (either Buy or Sell) FX Example 1 Lots Applicable Margin Margin Calculation Required Margin 3 0.1% 3 (Lots) * 100,000 / 1000 (leverage) 300 USD 3 Margin Requirement in Account Currency 300 USD Client Account Leverage – 1:1000 Consider a USD account with 150 lots on USDJPY (either Buy or Sell). FX Example 2 Lots Applicable Margin Margin Calculation Required Margin 5 0.1% 5 (Lots) * 100,000 / 1000 (leverage) 500 USD 45 0.2% 45 (Lots) * 100,000 / 500 (leverage) 9,000 USD 50 0.5% 50 (Lots) * 100,000 / 200 (leverage) 25,000 USD 50 1% 50 (Lots) * 100,000 / 100 (leverage) 50,000 USD 150 Margin Requirement in Account Currency 84,500 USD Client Account Leverage – 1:1000 Consider a USD account with 500 lots on USDJPY (either Buy or Sell). FX Example 3 Lots Applicable Margin Margin Calculation Required Margin 5 0.1% 5 (Lots) * 100,000 / 1000 (leverage) 500 USD 45 0.2% 45 (Lots) * 100,000 / 500 (leverage) 9,000 USD 50 0.5% 50 (Lots) * 100,000 / 200 (leverage) 25,000 USD 100 1% 100 (Lots) * 100,000 / 100 (leverage) 100,000 USD 100 2% 100 (Lots) * 100,000 / 50 (leverage) 200,000 USD 200 5% 200 (Lots) * 100,000 / 20 (leverage) 1,000,000 USD 500 Margin Requirement in Account Currency 1,334,500 USD Metals Margin Requirements Lots Margin Requirement Maximum Leverage 0 – 5 0.2% 1:500 5 – 20 0.5% 1:200 20 – 100 1% 1:100 100 – 200 2% 1:50 200 – 400 5% 1:20 400 – 500 10% 1:10 Example 1 Example 2 Example 3 Client Account Leverage – 1:1000 Consider a USD account with 3 lots on GOLD (either Buy or Sell) Metals Example 1 Lots Applicable Margin Margin Calculation Required Margin 3 0.2% 3 (Lots) * 100 oz * 1,800 (Price) / 500 (leverage) 1,080 USD 3 Margin Requirement in Account Currency 1,080 USD Client Account Leverage – 1:1000 Consider a USD account with 15 lots on SILVER (either Buy or Sell). Metals Example 2 Lots Applicable Margin Margin Calculation Required Margin 5 0.2% 5 (Lots) * 5,000 oz * 25.150 (Price) / 500 (leverage) 1,258 USD 10 0.5% 10 (Lots) * 5,000 oz * 25.150 (Price) / 200 (leverage) 6,288 USD 15 Margin Requirement in Account Currency 7,545 USD Client Account Leverage – 1:1000 Consider a USD account with 103 lots on GOLD (either Buy or Sell). Metals Example 3 Lots Applicable Margin Margin Calculation Required Margin 5 0.2% 5 (Lots) * 100 oz * 1,800 (Price) / 500 (leverage) 1,800 USD 10 0.5% 10 (Lots) * 100 oz * 1,800 (Price) / 200 (leverage) 13,500 USD 80 1% 80 (Lots) * 100 oz * 1,800 (Price) / 100 (leverage) 144,000 USD 3 2% 3 (Lots) * 100 oz * 1,800 (Price) / 50 (leverage) 10,800 USD 103 Margin Requirement in Account Currency 170,100 USD Cash Indices Margin Requirements Lots Margin Requirement Maximum Leverage 0 – 200 0.5% 1:200 200 – 500 1% 1:100 500 – 1,500 2% 1:50 1,500 – 2,000 3% 1:33 2,000 – 2,500 5% 1:20 2,500 – 3,000 10% 1:10 Example 1 Example 2 Example 3 Client Account Leverage – 1:1000 Consider a USD account with 100 lots on US30 at the price of 34,500 (either Buy or Sell) Indices Example 1 Lots Applicable Margin Margin Calculation Required Margin 100 0.5% 100 (Lots) * 34,500 (Price) / 200 (leverage) 17,250 USD 100 Margin Requirement in Account Currency 17,250 USD Client Account Leverage – 1:1000 Consider a USD account with 25 lots on DE40 at the price of 14,000 (either Buy or Sell). Indices Example 2 Lots Applicable Margin Margin Calculation Required Margin 25 0.5% 25 (Lots) * 14,000 (Price) / 200 (leverage) *1.08 (EURUSD) 1,890 USD 25 Margin Requirement in Account Currency 1,890 USD Client Account Leverage – 1:1000 Consider a USD account with 1,500 lots on US30 at the price of 34,000 (either Buy or Sell). Indices Example 3 Lots Applicable Margin Margin Calculation Required Margin 200 0.50% 200 (Lots) * 34,000 (Price) / 200 (leverage) 34,000 USD 300 1% 300 (Lots) * 34,000 (Price) / 100 (leverage) 102,000 USD 1,000 2% 1,000 (Lots) * 34,000 (Price) / 50 (leverage) 680,000 USD 1,500 Margin Requirement in Account Currency 816,000 USD Future Indices Margin Requirements Lots Margin Requirement Maximum Leverage 0 – 20 0.5% 1:200 20 – 50 1% 1:100 50 – 150 2% 1:50 150 – 200 3% 1:33 200 – 250 5% 1:20 250 – 300 10% 1:10 Example 1 Example 2 Example 3 Client Account Leverage – 1:1000 Consider a USD account with 10 lots on US30 at the price of 34,500 (either Buy or Sell) Futures Example 1 Lots Applicable Margin Margin Calculation Required Margin 10 0.5% 10 (Lots) * 10 * 34,500 (Price) / 200 (leverage) 17,250 USD 10 Margin Requirement in Account Currency 17,250 USD Client Account Leverage – 1:1000 Consider a USD account with 1 lot on DE40 at the price of 14,000 (either Buy or Sell). Futures Example 2 Lots Applicable Margin Margin Calculation Required Margin 1 0.5% 1 (Lots) * 25 * 14,000 (Price) / 200 (leverage) *1.08 (EURUSD) 1,890 USD 1 Margin Requirement in Account Currency 1,890 USD Client Account Leverage – 1:1000 Consider a USD account with 150 lots on US30 at the price of 34,000 (either Buy or Sell). Futures Example 3 Lots Applicable Margin Margin Calculation Required Margin 20 0.50% 20 (Lots) * 10 * 34,000 (Price) / 200 (leverage) 34,000 USD 30 1% 30 (Lots) * 10 * 34,000 (Price) / 100 (leverage) 102,000 USD 100 2% 100 (Lots) * 10 * 34,000 (Price) / 50 (leverage) 680,000 USD 150 Margin Requirement in Account Currency 816,000

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资金不足 "错误信息是什么意思？

This error means you don’t have enough money available to cover the margin requirement for the trade you’re trying to

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市场关闭 "错误信息是什么意思？

This error indicates that you’re trying to trade out of trading hours, which means there are no valid prices you can trade

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旧版本 "错误信息是什么意思？

This error occurs when your platform isn’t up to date and is no longer compatible with our servers. You’ll need to update your platform by downloading the latest version of the

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What does the ‘Off Quotes’ error message mean?

This error occurs if your terminal loses internet connection suddenly while you’re placing, modifying, or closing an

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贸易背景忙 "错误是什么意思？

This error is a problem that arises on your terminal, not on OneRoyal servers. The main reason behind this error is that you’re trying to send more than one signal simultaneously to our servers. This can be caused by multiple mouse clicks or orders. The platform can only process one order at a time, so this error will appear until the terminal has processed all orders in the queue. Restarting your platform can also resolve this

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为什么我的平台无法运行？

The connection green bars in the bottom right-hand corner of the platform are an indication of a successful login. Green bars indicate you’ve logged in successfully, while red bars indicate you’re not logged in. Try to rescan the servers by left-clicking on the bottom left corner and clicking on ‘Rescan Servers’ so that the system can scan for the servers with the strongest connectivity from which you can choose. If you get an error saying ‘Invalid Account’ in the bottom-right corner, then you’re either entering your username or password incorrectly, or selecting the wrong server type. For help, click on “Live Chat” at the bottom-right of your screen to contact one of our Support Representatives anytime 24/5 from Monday to

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