{"id":1399,"date":"2025-06-10T06:53:52","date_gmt":"2025-06-10T06:53:52","guid":{"rendered":"https:\/\/oneroyal.academy\/?p=1399"},"modified":"2025-06-27T12:14:58","modified_gmt":"2025-06-27T12:14:58","slug":"smart-contract-wallet-guidance","status":"publish","type":"post","link":"https:\/\/oneroyal.academy\/en\/faqs\/smart-contract-wallet-guidance\/","title":{"rendered":"Smart Contract Wallet Guidance"},"content":{"rendered":"

Smart Contract Wallets<\/h2>\n

Understanding Smart Contracts and Wallet Compatibility<\/p>\n

    \n
  1. \n

    What is a smart contract wallet?<\/strong><\/h3>\n

    A smart contract wallet is a type of crypto wallet built using a programmed contract on the blockchain. These wallets offer advanced functions but may not be compatible with all payment providers.<\/li>\n

  2. \n

    How do I know if my wallet address is a smart contract?<\/strong><\/h3>\n

    You can use blockchain explorers (like Etherscan) to check. Enter your wallet address and look for a label such as “Contract”. If it\u2019s labelled as a “Contract”, it is not a standard wallet.<\/li>\n

  3. \n

    Why might my smart contract wallet deposit be rejected?<\/strong><\/h3>\n

    While OneRoyal accepts deposits from smart contract wallets, some third-party crypto payment providers do not support such transactions. As a result, deposits made via smart contract wallets may be delayed, rejected, or not properly credited. For this reason, we recommend using a standard wallet address to ensure smooth and timely processing.<\/li>\n

  4. \n

    What should I do if I\u2019ve sent funds using a smart contract wallet?<\/strong><\/h3>\n

    Contact our support team immediately. You will be asked to provide a standard (non-smart contract) wallet address to which we can refund your funds. Please note that refunds may take up to 5 business days.<\/li>\n

  5. \n

    What wallet types are accepted?<\/strong><\/h3>\n

    We recommend using:<\/p>\n

      \n
    1. Metamask (non-contract address)<\/li>\n
    2. Trust Wallet<\/li>\n
    3. Binance Chain Wallet<\/li>\n
    4. Any wallet that uses a regular public address and not a contract-based one<\/li>\n<\/ol>\n<\/li>\n
    5. \n

      How can I move my funds from a smart contract wallet to a regular one?<\/strong><\/h3>\n

      To ensure compatibility, you can transfer your funds from the smart contract wallet to a standard wallet one that is not contract-based and is fully controlled by you. Simply send the funds to a regular wallet address (such as a non-contract address in MetaMask, Trust Wallet, or Binance Chain Wallet) before initiating a deposit to OneRoyal.<\/li>\n<\/ol>\n

      Steps for Successful Deposits<\/h3>\n

      Before Depositing:<\/strong><\/p>\n

        \n
      1. Check your wallet address on a blockchain explorer (e.g., Etherscan.io).<\/li>\n
      2. Confirm it is not labelled as a \u201cContract.\u201d<\/li>\n
      3. If it is, set up or use a compatible wallet.<\/li>\n<\/ol>\n

        How to Deposit Successfully:<\/strong><\/p>\n

          \n
        1. Use a regular wallet address.<\/li>\n
        2. Double-check that the network selected (e.g., ERC20, BEP20) matches the network displayed on your deposit instructions.<\/li>\n
        3. Avoid sending from exchanges or smart contract addresses.<\/li>\n<\/ol>\n

          If Your Deposit Was Sent Using a Smart Contract:<\/strong><\/p>\n

            \n
          1. Contact support immediately.<\/li>\n
          2. Provide your transaction ID (TXID) and a refund wallet address.<\/li>\n
          3. Wait for refund processing (up to 5 business days).<\/li>\n<\/ol>\n

            If you need any further assistance, please contact Customer Support at support@OneRoyal.com<\/a> or via Live Chat.<\/p>\n","protected":false},"excerpt":{"rendered":"

            Smart Contract Wallets Understanding Smart Contracts and Wallet Compatibility What is a smart contract wallet? A smart contract wallet is a type of crypto wallet built using a programmed contract on the blockchain. These wallets offer advanced functions but may not be compatible with all payment providers. How do I know if my wallet address […]<\/p>\n","protected":false},"author":4,"featured_media":1571,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[10,13],"tags":[],"class_list":["post-1399","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-faqs","category-your-funds"],"acf":[],"_links":{"self":[{"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/posts\/1399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/comments?post=1399"}],"version-history":[{"count":1,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/posts\/1399\/revisions"}],"predecessor-version":[{"id":1400,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/posts\/1399\/revisions\/1400"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/media\/1571"}],"wp:attachment":[{"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/media?parent=1399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/categories?post=1399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/tags?post=1399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}