{"id":481,"date":"2025-04-14T15:09:49","date_gmt":"2025-04-14T15:09:49","guid":{"rendered":"https:\/\/oneroyal.academy\/?p=481"},"modified":"2025-10-27T14:56:52","modified_gmt":"2025-10-27T14:56:52","slug":"why-is-my-platform-not-working","status":"publish","type":"post","link":"https:\/\/oneroyal.academy\/en\/faqs\/why-is-my-platform-not-working\/","title":{"rendered":"Why is my platform not working?"},"content":{"rendered":"<p>The connection green bars in the bottom right-hand corner of the platform are an indication of a successful login. Green bars indicate you&#8217;ve logged in successfully, while red bars indicate you&#8217;re not logged in. Try to rescan the servers by left-clicking on the bottom left corner and clicking on &#8216;Rescan Servers&#8217; so that the system can scan for the servers with the strongest connectivity from which you can choose. If you get an error saying &#8216;Invalid Account&#8217; in the bottom-right corner, then you&#8217;re either entering your username or password incorrectly, or selecting the wrong server type.<\/p>\n<p>For help, click on <strong>&#8220;Live Chat&#8221;<\/strong> at the bottom-right of your screen to contact one of our Support Representatives anytime 24\/5 from Monday to Friday.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The connection green bars in the bottom right-hand corner of the platform are an indication of a successful login. Green bars indicate you&#8217;ve logged in successfully, while red bars indicate you&#8217;re not logged in. Try to rescan the servers by left-clicking on the bottom left corner and clicking on &#8216;Rescan Servers&#8217; so that the system [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[10,16],"tags":[],"class_list":["post-481","post","type-post","status-publish","format-standard","hentry","category-faqs","category-metatrader-platform"],"acf":[],"_links":{"self":[{"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/posts\/481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/comments?post=481"}],"version-history":[{"count":2,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/posts\/481\/revisions"}],"predecessor-version":[{"id":1945,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/posts\/481\/revisions\/1945"}],"wp:attachment":[{"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/media?parent=481"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/categories?post=481"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oneroyal.academy\/en\/wp-json\/wp\/v2\/tags?post=481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}