FAQs Archives - Strona 2 z 10

Why was my Trailing Stop not executed?

Trailing Stops only remain active as long as you’re logged into the platform. If you set a trailing stop and then log out of the platform before the market moves in your favour by the number of points that you specified, the Trailing Stop Loss Order will not be

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How can I see the Open Price, Stop Loss and Take Profit levels for my order on the Chart?

Navigate to the ‘Tools’ tab, select ‘Options’, click on the ‘Charts’ tab, then tick on ‘Show Trade Levels’, and then click

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What do the prices on the top of my chart mean?

The prices that appear on the top left corner of the chart indicate the OHLC which stands for Open, High, Low, and Current

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How do I show the Chart tabs at the bottom of my Chart?

Navigate to ‘View‘ and then select ‘Charts Bar‘. You should then see a tab for each chart window below the chart

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How do I open multiple charts on the platform?

You can open as many charts as you want by clicking on the ‘New Window‘ tab under the Window tab on the toolbar. You can then arrange these charts by using the ‘Tile Horizontally/Vertically‘

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How do I scroll back to view historical prices?

Make sure that the ‘Auto Scroll’ feature on your platform is disabled. This button is located next to the ‘four-chart’ button on the toolbar. After it has been disabled, you can then scroll back by holding the chart with your mouse and scrolling back, using the left direction key on your keyboard or the page up/down

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How can I add alerts?

Right-click anywhere in the ‘Chart‘ window for the instrument you wish to place an alert on. Hover the mouse over the ‘Trading‘ button, and then select ‘Alert‘ in the menu that opens to the right. Once you’ve clicked on it, go to the ‘Terminal‘ window at the bottom of the platform, and click on the ‘Alerts‘ tab. Find the alert you just entered and double click on it. In the window that opens, you can alter the alert conditions to your

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What do I use the Terminal window for?

In the ‘Terminal‘ window, you can keep track of the trades you’ve opened by clicking on the ‘Trade‘ tab or view previous trades you have closed by clicking on the ‘Account History‘ tab. You can also view any alerts you have open under the ‘Alerts‘ tab and any messages you have received from OneRoyal under the ‘Mailbox‘

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How can I see the High and Low prices for an instrument?

Click on any instrument in the ‘Market Watch‘ window, then click on ‘high/low‘. Just like that, your high & low prices will appear next to the ‘Ask Price‘. Remember, you can expand the window to the right and adjust your

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I can only see a few instruments in the Market Watch window. How do I add more?

Simply right-click anywhere in the ‘Market Watch‘ window and click ‘Show All‘ to unveil all the instruments we have in store for

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